Pet Supplies Delivery

Forgot pet food? Running low on litter, treats or essentials? Most pet stores don’t offer same-day delivery — but we can collect from trusted local retailers and deliver straight to your door, often the very same day. Simple, flexible and hassle-free.

Store-to-door • Clear pricing • Same-day delivery*

How it works

Send a list, pay in advance, we collect and deliver — simple.

  1. Illustration: customer sends shopping list
    1

    Send your list

    Send us your shopping list and preferred store. If Click & Collect is available, you’re welcome to place the order directly for faster collection.

  2. Illustration: pay in advance
    2

    Pay in advance

    We’ll confirm availability and delivery pricing. Once agreed, payment secures your collection slot.

  3. Illustration: we collect from store
    3

    We collect

    We collect from your prefered or reputable local pet stores. For Click & Collect orders, we simply pick up your pre-paid basket.

  4. Illustration: delivery to your door
    4

    Delivered to your door

    We deliver and confirm. If you’re out, we’ll agree a safe place with you first.

Tip: Photos or basket screenshots help us process your order faster. ⚡ Faster with Click & Collect: Pre-ordering where available can speed up delivery.

Delivery fee (Harlow base)

Pricing is based on distance from our Harlow base. Minimum charge £10.

Harlow (local)£10
Up to 5 miles£15
5–10 miles£20
Every extra 5 miles+£5

What’s included: collection time, delivery, and a confirmation message once complete.

Stock checks: if an item is unavailable we’ll message you before swapping anything.

How pricing works

  • Distance-based: measured by driving distance from our Harlow base.
  • Minimum fee: £10 applies even for short local runs.
  • Heavy items: very bulky orders may need a quick access/parking check.
  • Timing: same-day is available when drivers are free (especially evenings/weekends may be busier).
  • Multiple drops: extra addresses may cost more — we’ll confirm first.
This service will be added to our T&Cs.

What we can deliver

Food, essentials and heavier items — without you carrying anything. We collect from local reputable pet retailers (e.g. Eastwick Animal Feeds, Pets at Home, Jollyes) or your preferred local store.

  • Dry & wet food, treats, supplements
  • Litter, hay, bedding, bowls, toys
  • Bulk bags & heavy items (we’ll confirm access/parking)
  • *Same-day when available (driver & store stock dependent)

What we can’t deliver

  • Age-restricted products (where ID/regulated sale rules apply)
  • Prescription medication / controlled veterinary medicines
  • Live animals as retail deliveries (pet transport is provided separately)
  • Anything illegal, unsafe, or that a store refuses to sell

Good to know

  • Availability: delivery slots depend on driver availability and local demand.
  • Click & Collect: If your chosen retailer offers Click & Collect, you’re welcome to place the order directly — we’ll collect on your behalf to speed things up.
  • Payment: items + delivery fee must be paid before collection (bank transfer or payment link).
  • Receipts: we can send receipt photos on request.
  • Out of stock: we’ll message you with alternatives before swapping anything.
  • Safe place: only used if agreed with you in advance.

Disclaimer

Happy Pets Taxi Service provides a collection & delivery service only. We are not the retailer and we do not manufacture the products supplied. Store stock levels, pricing, substitutions and purchase limits are set by the retailer. By requesting this service you confirm your shopping list is accurate and suitable for your pet. If in doubt, please check with your vet.

Discount codes: Promotional discounts are valid for pet transport services only and do not apply to pet supplies deliveries. We’ll always confirm any substitutions with you before purchase. Delivery times are estimates and may vary due to traffic, queue times, and store availability.

Need transport? Use our Fetch a Figure fare calculator or get in touch.